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Our Policies and Procedures Manual Sets The Standard for The Industry
Court Appearance Professionals has developed a Policies and Procedures Manual that sets the standard for the appearance attorney providers industry.The manual focuses on CAP, its employees, its clients, and Local Appearance Counsel.
This manual exists to serve as proof of established and compliant policies and procedures, currently in effect, which conform to requirements, rules, and regulations set forth by your clients and regulatory agencies.
The principles outlined in the manual provide a foundation for standard operating procedure, a system of internal controls, mutually understood policies, and legal protection for CAP and its clients. The manual outlines security procedures, both internal and external, addresses customer service, establishes contractual understanding between CAP and Appearance Attorneys, and other relevant information.
To request a copy of our Policies and Procedures Manual, please contact us HERE.