Answers to Common Questions

Getting Started: How do I request an appearance?

Getting started is fast and easy. Complete our appearance request form by including the details of the case and uploading any pertinent documentation.

How do I log in and set up an account?

Setting up an account is free and allows your entire firm to schedule hearings, view results, track appearances, and upload the documents for your case(s). There is no limit to the number of users per account.

How do I know my online request has been confirmed?

Once your appearance request is submitted, you will receive an email confirming the receipt of your request. Before the appearance request is sent to the appearing attorney, our calendaring teams reviews each request form to verify that all the information is complete. Once an appearance attorney is assigned and confirmed, a representative from our office will contact you to confirm coverage.

Can I upload the documents needed for the hearing?

Yes. Our secure, user-friendly website allows you to upload all documents needed for the appearance directly to the website. You will find an option to upload documents on the appearance request form.

You may log into your account at any time to upload and/or view the documentation for past, current and future hearings. Please indicate in your request if original documents need to be mailed for your hearing. Our calendaring team will send you the contact information for the appearing attorney.

Can I submit my appearance request the same day of the hearing?

Yes. Although advance notice is preferred, our calendaring team begins the coverage process as soon as the request is received.  We will immediately contact your office if there is an issue with covering the appearance.

Do I have to call to confirm that my appearance request has been received?

No. You will receive an email confirming receipt of your request immediately after submission. If you do not receive this email, please give our office a call or send us a message.

Will my appearance for the following morning get covered if I submit a request after business hours?

CAP’s network of attorneys are able to accommodate many requests, even last minute cases. Same day hearing requests are usually covered promptly, but our team will let you know immediately if there is an issue with your appearance.  You will be contacted once your appearance is covered.

Will the appearing attorney pickup discovery or additional documentation if necessary?

Yes. Please indicate in your appearance request that you need the appearing attorney to obtain additional documentation from the Court.

When can I expect my results?

All results are available online and emailed to you within 24 hours of the appearance. For further questions regarding results, please contact our results supervisor.

What types of hearings do you cover?

CAP covers a diverse range of hearings across the country, but the majority of the cases are civil, criminal, collection and bankruptcy. Please click here to learn more about the types of hearings we cover.

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